Heart of the Matter

How Do You Measure Client Satisfaction?

WOW! It is the end of another school year again.  How quickly they pass.  It’s so funny here in the office how often we’ll be talking about something and I’ll say “well, that was before MaryRachel was born” or “that was after MaryRachel was born”.  Isn’t it funny how we measure things in our minds?  [...]

An Open Message to our Employees, Co-Employees and Clients

We wanted to take a minute to wish you and your families a very merry Christmas. As you know, economic conditions this past year have placed an incredible hardship on thousands of our friends and neighbors across America.  Many of these are people with families that have lost their jobs and now find themselves on [...]

01Jul, 2010

I Love Words!

I Love Words!

I love words.  I have always had favorite words and favorite quotes.  I love the way words can be put together to form a thought or make a statement.  I love playing with words and drawing on their ability to convey how I feel.  Some of my favorite words are actually more a sense of [...]